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Customer Relationship Manager Jobs Opening in KNV Capital Services Pvt. Ltd. at Ashok Nagar, Guindy, K.K. Nagar, Chennai

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Customer Relationship Manager

KNV Capital Services Pvt. Ltd.
experience-icon 0 to 0.6 Years
salary-icon Not disclosed
qualification-icon Diploma, B.Com, BA, M.Com, BBA/BBM, BCA, MBA/PGDM, MCA, PG Diploma, Other Graduate, Other Post Graduate
Apply Now

Posted: 07 Jun 24

Job Description

ROLES AND RESPONSIBILITIES:
- To be responsible for customer queries, feedback and complaints across various channel including phone calls, emails, websites, etc.
- To make outbound calls to follow up on customer inquiries and provide support.
- To provide prompt, efficient and satisfactory responses to customer enquiries.
- To establish and maintain positive customer relationship.
- To assist in resolving product or service-related concerns and escalations.
- To engage proactively with new customers, providing clear explanations of services and products to ensure a smooth onboarding experience.
- To maintain the precise records of customer interactions and transactions. 

JOB REQUIREMENTS:
- Possess excellent communication skills
- Demonstrate the ability to handle customer inquiries and complaints with patience and empathy.
- Proficient in multitasking and problem solving.
- Proactive in approaching the new customers.
- Prior experience in customer service is advantageous.
- Support successful customer retention.
- A bachelor degree from a reputed institution
- Customer centric attitude to handle challenging client situations.

More information about this Customer Relationship Manager Job

Please go through the below FAQs to get all answers related to the given Customer Relationship Manager job

  1. What are the job requirements to apply for this Customer Relationship Manager job position?
    • Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Customer Relationship Manager

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, M.Com, BBA/BBM, BCA, MBA/PGDM, MCA, PG Diploma, Other Graduate, Other Post Graduate

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Relationship Manager is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Relationship Manager position?
    • Ans: There are immediate 10 job openings for Customer Relationship Manager in our Organisation.

Job Particulars

Education Diploma, B.Com, BA, M.Com, BBA/BBM, BCA, MBA/PGDM, MCA, PG Diploma, Other Graduate, Other Post Graduate
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2459085
Locality Address Ashok Nagar , Guindy , K.K. Nagar , T. Nagar , Valasaravakkam
Country India

About Company

KNV has established itself as one of India’s leading financial advisory houses, offering various financial solutions to its Institutional, corporate and individual clients. KNV management Services is an Investments Consultancy Firm known for making investing simpler and more profitable for investors. We offer a wide range of products & services under one roof, for the convenience and benefit of our customers. 'Our vision is to create a better everyday life for many people.” To work with vigour, dedication and innovation to achieve excellence in service, quality, reliability, safety and customer care as the ultimate goal. 
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