Customer Relationship Manager Jobs Opening in KNV Capital Services pvt ltd at K.K. Nagar, Chennai
Job Description
- To be responsible for customer queries, feedback and complaints across various channel including phone calls, emails, websites, etc.,
- To make outbound calls to follow up on customer inquiries and provide support. To provide prompt, efficient and satisfactory responses to customer enquiries. To establish and maintain positive customer relationship.
- To assist in resolving product or service-related concerns and escalations.
- To engage proactively with new customers, providing clear explanations of services and products to ensure a smooth onboarding experience
- To maintain the precise records of customer interactions and transactions.
- Possess excellent communication skills
- Demonstrate the ability to handle customer inquiries and complaints with patience and empathy.
- Proficient in multitasking and problem solving.
- Proactive in approaching the new customers.
- Prior experience in customer service is advantageous.
- Support successful customer retention.
- A bachelor degree from a reputed institution
- Customer centric attitude to handle challenging client situations.
More information about this Customer Relationship Manager Job
Please go through the below FAQs to get all answers related to the given Customer Relationship Manager job
- What are the job requirements to apply for this Customer Relationship Manager job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Relationship Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Relationship Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Relationship Manager position?
- Ans: There are immediate 1 job openings for Customer Relationship Manager in our Organisation.
Job Particulars
About Company
Started in 2010, As KPR Wealth management Services is an Investments Consultancy Firm known for making investing simpler and more profitable for investors. In 2017, the Group expanded As KNV CAPITAL SERVICES PVT LTD its operations and the range of services. Today, provides services for Mutual funds, General insurances, Life insurances, wealth management, financial advisory,Services categorised as Company limited by Shares and an Non-govt company.
We offer a wide range of products & services under one roof, for the convenience and benefit of our customers. We service our customer relationships through a team of over 30+ CRM.
The Group has established itself as one of India’s leading financial advisory house, offering various financial solutions to its Institutional, corporate and individual clients
