Customer Relationship Manager Jobs Opening in WORKLYN at Thiruvananthapuram-Others, Thiruvananthapuram
Customer Relationship Manager
WORKLYN
2.5 to 3+ Years 
15000 - 20000 Monthly 
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Posted: 10 Jun 25
Job Description
Role Overview:
We are looking for a dynamic and customer-focused Customer Relationship Manager to join a leading brand in the F&B industry. You will be the key point of contact for customers, ensuring excellent service, satisfaction, and retention.
More information about this Customer Relationship Manager Job
Please go through the below FAQs to get all answers related to the given Customer Relationship Manager job
We are looking for a dynamic and customer-focused Customer Relationship Manager to join a leading brand in the F&B industry. You will be the key point of contact for customers, ensuring excellent service, satisfaction, and retention.
Key Responsibilities:
- Build and maintain strong relationships with existing and new customers
- Handle customer queries, feedback, and complaints with professionalism and speed
- Coordinate with internal teams (kitchen, delivery, front-end) to ensure smooth service
- Monitor customer satisfaction and loyalty metrics
- Manage CRM tools to track interactions and engagement
- Proactively identify opportunities to improve service quality
- Create and execute customer engagement campaigns (offers, events, loyalty programs)
- 2+ years of experience in customer relationship/client servicing roles
- Prior experience in hospitality or F&B is a plus
- Excellent communication and interpersonal skills
- Ability to handle pressure and multitask
- Strong problem-solving mind
Required Skills and Attributes:
-
Excellent verbal and written communication skills
-
Strong interpersonal and relationship-building skills
-
Ability to handle difficult situations and provide effective solutions
-
Good organizational and multitasking abilities
-
Customer-first mindset with attention to detail
-
Proficiency in using CRM software and Microsoft Office Suite
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Ability to analyze data and customer behavior
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High emotional intelligence and empathy
More information about this Customer Relationship Manager Job
Please go through the below FAQs to get all answers related to the given Customer Relationship Manager job
- What are the job requirements to apply for this Customer Relationship Manager job position?
- Ans: A candidate must have a minimum of 2.5 to 3+ year experience as an Customer Relationship Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BBA/BBM, BCA
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Relationship Manager is a Full Time in Thiruvananthapuram.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Relationship Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Relationship Manager position?
- Ans: There are immediate 1 job openings for Customer Relationship Manager in our Organisation.
Job Particulars
Who can apply Experienced (2.5 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2692974
Job Category Tech Support
Locality Address Thiruvananthapuram-Others
State Kerala
Country India
About Company
WORKLYN
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