Customer Relationship Officer Jobs in Delhi,Faridabad,Gurgaon - HGS hiring for Leading Bank
Job Description
Job Designation: Customer Relationship Officer
HGS is hiring for Axis Bank
Opportunity to work in leading corporate office or Bank.
Opportunity to earn high Incentives.
Office Work – No Sales / No Targets & No Field Job
Customer Relationship Officer (Bank) are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client.
Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required.
Roles & Responsibilities:
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Determines requirements by working with customers.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Skills and Abilities:
- Basic Telephone Etiquettes and basic computer skills
- Ability to write, read and speak English to suit business need
- Agent should be able to communicate in English, Hindi
- Regional language proficiency as required
- Decision Making, numerical ability & logical reasoning
- Customer Focus and Being Attentive
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MSc, 12th Pass (HSE), Vocational Training
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id596352
Job Category MBA , Diploma , BPO , Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Hinduja Global Solutions is an Indian pure play business and service provider headquartered in Bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has over 44000 employees worldwide with a large employee base in India.
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