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customer relationship officer Jobs in Hyderabad - Squircle IT Consulting pvt. Ltd.

customer relationship officer
Squircle IT Consulting pvt. Ltd.
Any Graduate
2015
200000 - 220000 Per Year
customer relationship officer Jobs in Hyderabad - Squircle IT Consulting pvt. Ltd.
Last Date 28 Aug 2018

Squircle IT Consulting pvt. Ltd. - Job Details

Date of posting: 29 Jun 18

Customer Relationship Officer

  •  Cab Drop facilities (Available)
  • Position: Customer Support (Inbound Domestic )
  • Experience: 0 - 2 Years
  • Compensation: 2 LPA to 2.20  LPA
  • Shifts: Day / Rotational shifts.
  • Location: Somajiguda, Hyderabad 
Position Summary:
  • Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests. 
  • Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. 
  • Specialists require an intimate knowledge of the products or services being sold, great communication skills and sales experience. 
  • The ability to cross-sell products is also essential. 
  • Demonstrated success in sales and customer service is required.
Roles and Responsibilities:
  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Determines requirements by working with customers
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fullfils requests by clarifying desired information; completing transactions; forwarding requests.

Education

  • Any Graduates {B.E. / B. TECH }
  • Desired Skills and Abilities
  • Regional Language Communication Skill {Telugu/English/ Hindi}

Excellent in English Communication

  • Basic Telephone Etiquettes
  • MS Office
  • Typing Skills minimum 20 WPM with 85% accuracy & Basic System Navigation Skills
  • Ability to write, read and speak English to suit business need
  • Decision Making, numerical ability & logical reasoning
  • Customer Focus and Being Attentive

Selection Process:

  • International Versant Score of 60 or above
  • Process Knowledge Test
  • Presentation & Panel Interview
  • Final Round with Client

Job Summary

Job Type : Full Time
Job Category : Tech Support,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Squircle IT Consulting pvt. Ltd.

Squircle  IT Consulting Services is a leading IT solutions and services company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Squircle IT Consulting pvt. Ltd. recruiting customer relationship officer candidates nearby Hyderabad.Squircle IT Consulting pvt. Ltd. vacancies for customer relationship officer is recruited through Written-test, Face to Face Interview etc.
Squircle IT Consulting pvt. Ltd. Company recruits a lot of candidates every year based on the skills Sales, Business Development, Field Sales, Marketing. The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad can apply for customer relationship officer position in Squircle IT Consulting pvt. Ltd.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Squircle IT Consulting pvt. Ltd. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Squircle IT Consulting pvt. Ltd. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Squircle IT Consulting pvt. Ltd. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Squircle IT Consulting pvt. Ltd. and near your city and get a secured career.