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Customer Relationship Officer Jobs Opening in Firstcry at Pune

Customer Relationship Officer

Firstcry
experience-icon 0 Years
salary-icon 13000 - 16000 Monthly
Expired

Posted: 13 Jul 24

Job Description

Position: Customer Relationship Officer (CRO)

Duties:
1. Ensure outstanding customer satisfaction
2. Update customer records
3. Provide product demonstrations
4. Achieving the monthly targets
5. Addressing customer complaints
6. Maintaining inventory and warehouse

Skills Required:
● Strong Communication 
● Customer Handling 
● Problem Solving
● Time Management 
● Product Knowledge

Responsibilities:
Respond to customer inquiries and provide information or assistance as needed
Handle customer complaints and work towards resolving them in a timely and satisfactory manner
Maintain a high level of professionalism in all customer interactions
Collaborate with internal teams to address customer needs and improve customer satisfaction
Identify opportunities to enhance customer experience and suggest improvements to processes
Maintain accurate records of customer interactions and transactions
Stay up-to-date on company policies, products, and services
Proactively reach out to customers to ensure their satisfaction and address any potential issues

More information about this Customer Relationship Officer Job

Please go through the below FAQs to get all answers related to the given Customer Relationship Officer job

  1. What are the job requirements to apply for this Customer Relationship Officer job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Relationship Officer

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 13000 and 16000 Monthly. The Salary will depend on the interview. This Customer Relationship Officer is a Full Time in Pune.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Relationship Officer is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Relationship Officer position?
    • Ans: There are immediate 1 job openings for Customer Relationship Officer in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2483931
Job Category Tech Support
Locality Address
Country India

About Company

Firstcry
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