Customer Relationship Specialist Jobs Opening in YTVIEWS DIGITAL MEDIA PVT LTD at Delhi-Others, Delhi

-Good communication skills in Spoken English

-Negotiations

-Customer Follow up

Tasks to be done:

-Talking to customers for orders

-Taking orders from customers

-Negotiate with customers

-Updating status to the customers

-Taking follow up with the team for execution of the order

Job Type: Full-time

Salary: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Cell phone reimbursement

• Internet reimbursement

Schedule:

• Day shift

Experience:

• Business development: 1 year (Preferred)

• Lead generation: 1 year (Preferred)

• total work: 3 years (Preferred)

• Sales: 1 year (Preferred)

Responsibilities:

Following up with customers to ensure that they are satisfied with their purchase or experience with the company

Identifying potential risks and addressing problems before they escalate into larger issues

Providing information about products, services, procedures, policies, or other topics through written materials such as brochures, pamphlets, or manuals

Listening to customers’ concerns, responding with appropriate follow up actions, and keeping records of customer issues and resolutions

Monitoring customer satisfaction levels to ensure that customers are happy with their interactions with the company

Interacting with customers over the phone, email, or in person to answer questions or solve problems

Analyzing data to identify trends or patterns that may indicate problems in need of attention

Conducting research to determine customer needs or preferences—for example, by interviewing potential customers to identify their priorities or interests

Establishing and maintaining relationships with customers to build repeat business through customer satisfaction

1. What are the job requirements to apply for this Customer Relationship Specialist job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Relationship Specialist


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 18000 and 20000 Monthly. The Salary will depend on the interview. This Customer Relationship Specialist is a Full Time in Delhi.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Relationship Specialist is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Relationship Specialist position?
   
   • Ans: There are immediate 1 job openings for Customer Relationship Specialist in our Organisation.