Customer Representative Jobs in Chandigarh - GoMechanic
Customer Representative
GoMechanic
Expired
Posted: 15 Apr 20
Job Description
Customer Representative
0-3 Years experience
GM019
Location: Delhi NCR, Mumbai, Pune, Bengaluru, Hyderabad, Jaipur, Chennai, Chandigarh, Ahmedabad
Roles and Responsibility :
- Scheduling and Arranging appointment with the customers/clients (Retail & B2B)
- Reception and Job Order creation
- Co-ordinate between the customer & garage
- Check repairs and execution of ongoing work with garages
- Quality control and preparation for vehicle delivery
- Vehicle on time delivery and billing to customer
- Planning of Existing and new customer acquisition planning to improve market share and improve overall customer satisfaction
- Customer Satisfaction and Complaint Management
- Process implementation for cost control
Requirements :
- 0-3 years of experience in after sales service
- Degree/Diploma in Automobile Engineering
- Good communication skills
- Knowledge of Automobile Service Industry
- Experience of handling at least 30-35 cars at one time
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id915395
Job Category Others
Locality Address
State Chandigarh
Country India
About Company
GoMechanic aims to be the best of both worlds - Reliable and Cost-effective Car Services. A brainchild of two IIM-A graduates; Kushal Karwa and Amit Bhasin, GoMechanic is a network of technology-enabled car service centres, offering a seamless car service experience at the convenience of a tap. With our highly skilled technicians, manufacturer recommended procedures and the promise of genuine spare parts we are your best bet.
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