Customer Sales Executive Jobs in Allahabad - RD CONNECT SERVICES PVT LTD.
CUSTOMER SERVICE EXECUTIVE
Job Description
- International Voice Outbound (US PROCESS)
- Candidates must have excellent communication skills, average computer skills, and the ability to solve the customer's queries quickly.
- For this, they are also required to have good listening skills and having a neutral accent.
- Passed 12th StandardAny Graduate / Post Graduate (BE / B.tech /with relevant experience are eligible).
- Candidates with Backlogs and Year Down are also eligible.
- Experience: Minimum 6 Months experience in BPO's
- Shifts: Night Shifts (10PM-7AM) Saturday and Sunday Fixed Off.
- Facilities: Drop Facility for Night Shift
- Skill Required: Excellent communication skills.
- Salary:10000 to 20000 Per Month.
- One time meal and Cab facility also provided.
- Job Responsibilities:
- Performing the tasks as per the given standards and set regulations by the company.
- Maintaining the quality of service as required by the client and working on continuous performance improvement to offer best quality services to the client.
- Maintaining the important logs and documentation regarding the details of the tasks performed during the project.
- Responsibilities also include performing the monthly milestone reports and project progress report for the discussion with the client.
- The BPO job responsibilities also include goal and target setting, so that the project is completed within the stipulated deadlines as given by the client along with excellent quality work.
Job Particulars
About Company
RDConnect Services Pvt. Ltd. is a leading provider of contact center and customer relationship management services. We possess years of demonstrable experience in delivering desired business outcomes for our clients, across industries with our best-in-class outbound, inbound and web enabled outsourcing services.
We are trusted by many leading brands in India, US, UK and Australia across the Banking, Financial Services and Insurance, Healthcare, Telecommunications, Customer Surveys and Media sectors. We like to think that we are smart partners and ask our clients to think differently to best serve their customers, as well as tailor our services to match their business needs.