Customer Sales Executive - Voice Process Jobs Opening in Silveor Optimist Outsourcing Pvt Ltd at Baner, Bavdhan, Bhosari, Pune
Customer Sales Executive - Voice Process
Job Description
Job Summary
We are looking for enthusiastic, customer-focused, and target-driven Customer Sales Executive - Voice Process to join our inbound and outbound telesales team. The ideal candidate will play a key role in generating revenue by engaging with potential or existing customers over the phone, explaining product features, and convincing them to make a purchase or sign up for services.
The role demands strong communication skills, the ability to handle pressure, and a willingness to work in a dynamic, fast-paced environment. This position is ideal for freshers, graduates, or candidates with experience in voice-based customer interaction.
Key Responsibilities
1. Customer Engagement
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Make outbound calls to potential or existing customers to inform them about products or services.
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Answer incoming calls from customers to take orders, answer inquiries, and resolve complaints.
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Engage with customers in a courteous and professional manner.
2. Product Presentation & Persuasion
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Explain product features, benefits, pricing, and offers clearly over the phone.
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Identify customer needs and suggest appropriate products or solutions.
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Use persuasive communication to convert inquiries into sales.
3. Achieve Sales Targets
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Meet daily, weekly, and monthly individual and team sales goals.
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Record sales, customer interactions, and outcomes accurately in CRM or internal systems.
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Follow-up with prospects who showed interest but didn’t convert immediately.
4. Customer Relationship Building
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Build a strong rapport with customers to ensure trust and repeat business.
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Provide accurate information and handle rejections or objections positively.
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Update customers on promotions, renewals, and after-sales support if needed.
5. Documentation & System Updates
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Enter customer details, feedback, and sales details in CRM or ERP software.
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Maintain call logs, lead status, and reporting metrics with accuracy.
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Follow up via calls, emails, or SMS as per company procedures.
Required Skills
Communication & Sales Abilities
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Excellent verbal communication and listening skills.
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Confidence in speaking with customers over the phone.
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Ability to handle objections and negotiate effectively.
Technical Skills
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Basic computer literacy (MS Office, typing skills, email usage).
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Knowledge of CRM tools or call center software is an advantage.
Soft Skills
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Positive attitude and high level of energy.
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Target-oriented with good time management.
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Patience, empathy, and problem-solving skills.
More information about this Customer Sales Executive - Voice Process Job
Please go through the below FAQs to get all answers related to the given Customer Sales Executive - Voice Process job
- What are the job requirements to apply for this Customer Sales Executive - Voice Process job position?
- Ans: A candidate must have a minimum of fresher as an Customer Sales Executive - Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, BBA/BBM, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Sales Executive - Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Sales Executive - Voice Process position?
- Ans: There are immediate 1 job openings for Customer Sales Executive - Voice Process in our Organisation.
Job Particulars
About Company
Pune 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
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B.Com, BBA/BBM, BSc
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B.Com, BBA/BBM, BSc
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B.Com, BBA/BBM, BSc
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B.Com, BBA/BBM, BSc
Pune
Freshers
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B.Com, BBA/BBM, BSc
Pune
Freshers
Salary not disclosed
12th Pass (HSE)
Pune
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B.Com, BA, BBA/BBM, BBS
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B.Com, BA, BBA/BBM, BSc, BBS
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B.Com, BA, MA, BBA/BBM, BCA, MBA/PGDM, BSc, PG Diploma, Master in Marketing, Master of International Business
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1 to 3+ Years
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B.Com, BBA/BBM, BCA, BE/B.Tech, BSc
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B.Com, BBA/BBM, BSc
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Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Pune
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Pune
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BSc 
