Customer Sales Representative Jobs Opening in Genius Consultants Ltd at Howrah, Kolkata
Job Description
Position : Customer Sales Representative
Location : Howrah
Qualification: Any Graduate (Mandatory)
Experience: Fresher or Any retails sales experience
Salary & Benefits: for fresher 10k to 12k & experience 14k to 16k + pf + esi + Incentives + Yearly bonus
Gender: male & female both can apply
Age : 20 - 24 yrs max
Duty timing : morning 10 to evening 8 o clock
no night shift & Rotational week off
Applying process: Share your updated cv to us or mail
Key Responsibilities:
1. Sales & Business Development
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Identify potential customers through leads, walk-ins, referrals, and inquiries.
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Actively promote and sell the company’s home appliance products (e.g., refrigerators, washing machines, air conditioners, microwave ovens, kitchen appliances).
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Meet or exceed monthly and quarterly sales targets.
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Upsell and cross-sell products to maximize revenue.
2. Customer Relationship Management
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Greet and engage customers in a friendly, professional manner.
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Understand customer needs and recommend suitable products.
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Build and maintain long-term relationships with customers to encourage repeat purchases.
3. Product Knowledge & Demonstration
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Stay updated on product specifications, features, pricing, and warranty details.
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Provide live demonstrations and explain product benefits in simple, customer-friendly language.
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Answer technical and usage-related questions to help customers make informed decisions.
4. Order Processing & Coordination
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Prepare sales orders, invoices, and delivery instructions.
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Coordinate with logistics and service teams to ensure timely delivery and installation.
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Follow up with customers post-purchase to confirm satisfaction.
5. Complaint Handling & After-Sales Support
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Assist customers with queries, complaints, or service requests.
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Liaise with the service department for warranty claims or product repairs.
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Ensure issues are resolved promptly to maintain customer trust.
6. Market Feedback & Reporting
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Gather feedback from customers regarding products, prices, and services.
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Report competitor activities, pricing strategies, and new market trends to management.
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Prepare daily/weekly sales reports.
Key Skills & Competencies:
1. Sales & Negotiation Skills
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Ability to identify customer needs and present suitable solutions.
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Persuasive communication to close deals effectively.
2. Customer Service Orientation
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Genuine interest in helping customers find the right products.
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Patience and empathy when dealing with inquiries or complaints.
3. Product Knowledge
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Detailed understanding of the company’s home appliances.
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Ability to explain features and benefits in a simple, engaging manner.
4. Communication Skills
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Clear and confident verbal communication.
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Active listening to understand customer preferences.
5. Interpersonal Skills
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Building trust and rapport with customers.
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Maintaining a professional and approachable demeanor.
6. Organizational Skills
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Efficiently managing orders, deliveries, and follow-ups.
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Keeping accurate sales and customer records.
7. Technical Skills
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Basic knowledge of appliance installation and operation.
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Familiarity with billing software and MS Office applications.
8. Problem-Solving Ability
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Handling objections or complaints effectively.
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Finding solutions to customer concerns promptly.
More information about this Customer Sales Representative Job
Please go through the below FAQs to get all answers related to the given Customer Sales Representative job
- What are the job requirements to apply for this Customer Sales Representative job position?
- Ans: A candidate must have a minimum of fresher as an Customer Sales Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Sales Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Sales Representative position?
- Ans: There are immediate 1 job openings for Customer Sales Representative in our Organisation.
Job Particulars
About Company
Kolkata 
1 to 3 Years 
Salary not disclosed 
B.Com, BA, BBA/BBM
Kolkata
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, 12th Pass (HSE)
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2.5 to 3+ Years
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Diploma, B.Com, BBA/BBM
Kolkata
1 to 3+ Years
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B.Com, BA, BBA/BBM
Kolkata
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, MCA, ME/M.Tech, 12th Pass (HSE), Other Post Graduate
Kolkata
1 to 3 Years
Salary not disclosed
B.Com, BBA/BBM, 12th Pass (HSE)
Kolkata
Freshers
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B.Com, BA
Kolkata
3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM, MBA/PGDM
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Diploma, B.Com, BBA/BBM, 12th Pass (HSE)
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B.Com, BA, BBA/BBM, BBS, BMS
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BA, BBA/BBM, BE/B.Tech
Kolkata
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Salary not disclosed
B.Com, BA, BBA/BBM, BBS
Kolkata
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Kolkata
2.5 to 3+ Years
Salary not disclosed
BA(Business Management, Business Economics, Communication Studies), BBA/BBM
Kolkata
3+ Years
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BSc
Kolkata
2 to 3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM, 12th Pass (HSE)
Kolkata
2 to 3+ Years
Salary not disclosed
Diploma, B.Com, BA
Kolkata
1 to 3 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BSc
Kolkata
2 to 3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM
Kolkata
1 to 3 Years
Salary not disclosed
BA, BBA/BBM, 12th Pass (HSE) 
