Customer Service Assistant Jobs in Mumbai All, Mumbai, Navi Mumbai - For a Client of Teamlease Digital
FEATURED JOBCustomer Service Assistant
For a Client of Teamlease Digital
Expired
Posted: 27 Mar 25
Job Description
PURPOSE OF THE POSITION *
- Responsible for order to cash process and interaction with customers related to the process for the product line Coating Additives .
- SAP functionality and SAP activities knowledge is a must.
- Follow trade compliance guidelines in discharge of customer service responsibilities.
Key Responsibilities :
- Preparation of High Sea Sales shipments documents
- Processing of Purchase order in SAP system
- Generating purchase requisition in SAP for LAB & Export.
- Generating Goods Receipt Note in SAP.
- Managing credit/debit notes and processing of credit/debit memo requests.
- Creation of credit/debit notes (SAP & GST E-Invoice) and sent to customers.
- Placing of sample request to counterpart
- Creation of sales orders in SAP.
- Creation and processing of deliveries and sales invoices IN SAP.
- Coordinate with customers, transporter, and warehouse for dispatch.
- Uploading of invoices to customer portal for payments
- Sending dispatch details to the customer
- Preparation of Delivery Challan
- Submit RFQ on Customer Portal
- Uploading Import and HSS documents in SAP
- Follow up with customer for payment and orders.
- Maintain exchange rate data (RBI, SAP, Customs)
- Maintaining pricing master data and managed product master data.
- Sending Import documents and sample shipment documents to logistic team for Custom Clearance
- (Including purchase orders, invoices, packing lists, bills of lading, certificates of origin, and customs declarations.)
- Preparation of IUPAC Declaration, End used certificated, FASSAI declaration for custom clearance
- Coordinate with counterparts through email or call for shipping documents & shipment schedule
- Scrutiny of draft Bills of Lading (BLs), Invoice, Packing list and Certificates of Origin (COOs).
- Tracking of shipment in SAP and prepared/sharing report of shipping schedule.
- Handling sample shipment
- Maintain Import, HSS and Local shipment & O/S payment in DSR
Job Particulars
Role admin
Who can apply Experienced (3 to 8 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2645465
Job Category Contingent
Locality Address
State Maharashtra
Country India
About Company
NA
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