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Customer Service Associate Jobs in Bangalore,Chennai,Hyderabad - Integrated Business

Customer Service Associate
Integrated Business
Integrated Business
Last Date 12 Sep 2020
This Job is Expired

Integrated Business - Job Details

Date of posting: 14 Jul 20
DESCRIPTION
An Integrated Business - Virtual Customer Service Associate / Representative (IBVCS) is a critical part of our mission to deliver timely, accurate, and professional customer service to all Integrated Business customers.  This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting solutions and correcting post-sales problems. 
IBVCS Associates communicate with customers primarily through mail, chat, and phone and utilize a variety of software tools to navigate customer accounts, research, and review policies and communicate effective solutions in a fun and fast-paced environment.
Integrated Business Virtual Customer Service (IBVCS) - It is a ‘Work from Home’ model for India (Because Of Covid-19). VCS associates are expected to work from a home location approved by IB for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and a ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality.
Knowledge & Skills Required
Desired Skills:
• Action oriented, self-disciplined and organized
• Effective time management skills and ability to prioritize work time to ensure productivity
• Ability to communicate clearly with both internal and external customers
• Good comprehension skills - ability to clearly understand and customer issues appropriately
• Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
• Ability to use a desktop/Laptop computer system, smartphone and Internet Explorer
• Should be a self-driven, motivated, and task-driven individual who can learn fast and operate with minimal support from Manager and Lead.
• Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
• Should ensure a ‘Work-like’ environment with no disturbance during the work hours.
• Experience working in a customer service environment for at least 0-6 months
• Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment
• Ability to empathize with and prioritize customer needs
• Flexible with the working schedule; may be expected to work weekends, holidays and events
• Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned
• Ability to approach problems logically and rationally
• Action oriented and self-disciplined
• Organized and detail-oriented
• Ability to quickly and effectively prioritize work time in various departments to meet the business need
• Ability to maintain composure in highly escalated situations
BASIC QUALIFICATIONS
Qualifications Required
Minimum qualification is 10 + 2 or Any graduate
Shifts: As Per Company instruction
Benefits: Basic Salary + CPL (Cost Per Lead)

Job Summary

Job Type : Part Time
Job Category : Diploma,Part Time,BSc/BCA/BBM,Tech Support,Work from Home
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Integrated Business

About integratedbusiness.net
integratedbusiness.net – a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. 
An 11-year-old company based in Bangalore, KA-IN.
Integrated Business offers everything from Investments, Work From Home Opportunities, Agriculture, and Digital Marketing. We serve our customers in Australia, Brazil, Canada, India, United Kingdom, and the United States, and maintain dozens of fulfillment customers around the world.
We want you to help share and shape our mission to be Earth's most customer-centric company. We're making history and the good news is that we've only just begun.
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Integrated Business recruiting Customer Service Associate candidates nearby Hyderabad, Bangalore(Electronic City ), Chennai.Integrated Business vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
Integrated Business Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, 10th Pass (SSC), BCA, Vocational Training, 12th Pass (HSE), No Education/Schooling, Upto 9th Std, B.Arch, Other Course, Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad, Bangalore(Electronic City ), Chennai can apply for Customer Service Associate position in Integrated Business. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Integrated Business recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Integrated Business and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Integrated Business and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Integrated Business and near your city and get a secured career.