Customer Service Associate Jobs in Bangalore - DesiSkills

Customer Service Associate
2015 - 2019
8000 - 12000 Per Month
Customer Service Associate Jobs in Bangalore - DesiSkills
Last Date 21 Aug 2019
This Job is Expired

DesiSkills - Job Details

Date of posting: 22 Jun 19

Knowledge & Skills Required 
Desired skills: 

  • Action-oriented, self-disciplined and organized
  • Effective time management skills and ability to prioritize work time to ensure productivity and department standards
  • Ability to communicate clearly with both internal and external customers
  • Good comprehension skills - ability to clearly understand and address customer issues appropriately
  • Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Good typing skills
  • Preferred Criteria: 
  • Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
  • Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity
  • Should ensure Work-like environment with no disturbance during the work hours.
  • The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. 
  • They will be a creative and analytical problem solvers with a passion for excellent customer service.
  • Customer Focus: 
  • Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions 
  • Maintain regular and reliable attendance, including the daily schedule as assigned
  • Flexible with the working schedule; may be expected to work weekends, holidays and events
  • Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
  • Problem Solving Skills: 
  • Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned
  • Ability to approach problems logically and rationally
  • Action-oriented and self-disciplined
  • Organized and detail-oriented
  • Ability to quickly and effectively prioritize work time in various departments to meet a business need
  • Ability to maintain composure in highly escalated situations

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About DesiSkills

Our main aim is to empower rural people to access their daily needs and services in their Gram Panchayat itself by setting up of E-Kiosk’s named Desi Skills Gramodhhar Kendra’s in 6024 Gram Panchayat’s of Karnataka along with all Taluk and Zilla Panchayat headquarters. These kiosk’s will be internet enabled and offer a wide range of services like opening of bank accounts, cash deposits and withdrawals, money transfers, comprehensive range of insurance services like life, health, crop and other Government insurance schemes. They will also have access to a wide range of E-Governance services including land records, Adhara card registrations and corrections, REGGAE job cards, Railway ticket bookings, Bus Bookings, all bill payments and other government services.

Our aim at Desi Skills is to facilitate this with the best available faculty, methods and tools that are feasible. Having studied in depth the course contents of the best coaching institutes of India and adapting the best practices of these institutes, we have developed our own unique and modular structure which increases the chances of success exponentially.

 We at Desi Skills are dedicated and committed to bridge this divide through our unique Gramoddhar Kendra’s and other initiatives.

This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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DesiSkills recruiting Customer Service Associate candidates nearby Bangalore.DesiSkills vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
DesiSkills Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, BSc, BCA, BE/B.Tech, BSW, BEd, MEd, Vocational Training, 12th Pass (HSE), MSW, Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Customer Service Associate position in DesiSkills. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the DesiSkills recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of DesiSkills and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of DesiSkills and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in DesiSkills and near your city and get a secured career.