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ü Delivering world class customer service experience and building customer satisfaction and loyalty.
ü Taking care of customer request and doing follow ups on the same to ensure closure
ü Handling customer queries and complaints.
ü Designing hampers and platters on orders.
ü And responsible for advising, sampling, suggesting food categories like Wine, Cheese, Cold Cuts, Confectionary and other imported gourmet food products.
ü Keeping the customer aware about product availability in the store
ü Increasing the sales by selling the in house products
ü Taking bulk orders of hampers, platters and other products
ü Ordering & Stock count at the end of every month
ü Taking care of expiry & damages
ü Managing opening & closing shifts and maintenance of allotted section
ü Training staff on international cuisine & grooming standards.
ü Responsible for specific category sales, ordering, visual merchandising and cleanliness of Section.Helping Store to increase the home delivery Sales.
Nature’s Basket was a former retail venture of the Godrej group and is owned by Spencer Retail, Natures Basket is today India’s foremost retail destination for fine foods from across the World. Started in 2005 as a single fresh food store, it has today morphed into a 30 store chain of premium Gourmet Stores strategically located at high street locations in Mumbai, Delhi/NCR, Pune, Bangalore and Hyderabad.
Caters to up-market urban consumers for authentic world food, ingredients, organic foods, health foods, delicatessen, boulangerie, and finest beverages including wines and beer. Every item on the shelves is handpicked from the very best that Europe, Australia, Asia and the US have to offer and cater to the refined needs of up-market urban consumers for irresistibly authentic world food and ingredients.
It’s a place where you are free to explore and are encouraged to voice new ideas. This is what distinguishes us from the rest and inspires us to Excel, Innovate and Lead.
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