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Customer Service Associate Jobs in Chandigarh,Jind,Chandigarh (Haryana) - IB2 Soltions

Customer Service Associate
IB2 Soltions
IB2 Soltions
Last Date 11 Oct 2020
This Job is Expired

IB2 Soltions - Job Details

Date of posting: 12 Aug 20

Organization:Frontizpo (Company that provide customer service solutions as a global outsourcing partner to Amazon.)

Position:Customer Service Associate

Location: Punchkula

No of Opening: 100 Nos (40 males/20 females to be hired in first batch)

Gender:Male and Female Both

Net Take Home Salary: INR 13400/- PM

Educational Background: Graduate (any stream)

 

Key Skills:

· Very good English proficiency

· Compute Savvy (MS Office Suite) & Internet

 

Knowledge and Skills required:

Communication Skills:

· Strong communication skills (written and verbal)

· Good comprehension skills ability to clearly understand and state the issues customers present

· Ability to concentrate follow customers issues without distraction to resolution

· Good composition skills ability to compose a grammatically correct, concise, and accurate written response

· Work successfully in a team environment as well as independently. Ability to successfully adapt to changes in the work environment

 

Computer Knowledge/Skills:

· Ability to use a desktop computer system

· Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet explorer will be a plus

· Demonstrates understanding of the Internet, e retail website.

· Proficient knowledge of email applications will be a plus

 

Customer Focus and Problem-Solving Skills:

· Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment. Flexible with the working schedule; may be expected to work weekends, holidays and events

· Ability to empathize with and prioritize customer needs. Ability to maintain composure in highly escalated situations

· Demonstrates conflict resolution, negotiation, and de-escalation skills, Ability to approach problems logically and rationally

· Maintain regular and reliable attendance, including the daily schedule as assigned.

· Flexible with the working schedule; may be expected to work weekends, holidays and events.

· Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season.

· Qualified candidates will be comfortable in a multi-tasking, high-energy environment.

· They will be creative and analytical problem solvers with a passion for excellent customer service

 

Local Transportation:

· Cab facility available on shuttle basis (one common pick up and drop off point) and it is paid service

 

Job Summary

Job Type : Full Time
Job Category : MBA,Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Telephonic Interview
Who can apply : Freshers

About IB2 Soltions

IB2 Soltions
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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IB2 Soltions recruiting Customer Service Associate candidates nearby Chandigarh, Chandigarh (Haryana), Jind.IB2 Soltions vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
IB2 Soltions Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chandigarh, Chandigarh (Haryana), Jind can apply for Customer Service Associate position in IB2 Soltions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the IB2 Soltions recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of IB2 Soltions and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of IB2 Soltions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in IB2 Soltions and near your city and get a secured career.