Customer Service Associate Jobs in Chandigarh - Tech Mahindra
Customer Service Associate
Tech Mahindra
0 to 2 Years
275000 Yearly
Diploma, 12th Pass (HSE), Any Post Graduate, Any Graduate, Any Non Graduate
Chandigarh, Ambala, Chandigarh (Haryana), Panipat, Dalhousie, Dharmasala, Kulu, Shimla, Jammu, Chandigarh (Punjab), Jalandhar, Ludhiana, Mohali, Yamunanagar, Chamba, Kangra, Mandi
Expired
Posted: 19 Mar 20
Job Description
Job Designation: Customer Service Associate
Job Roles & Responsibilities:
- Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
- Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
- Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Qualification Required: Under Graduate (+2 Pass) / Any Graduate / Any Post Graduate
Skills Required:
- Basic computer knowledge.
- Good communication skills.
- Active listening ability along with active problem solving skills.
- Fresher and Experienced both can apply
Job Location: Chandigarh
Salary Offered: Up to 2.75 LPA
Job Particulars
Education Diploma, 12th Pass (HSE), Any Post Graduate, Any Graduate, Any Non Graduate
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id554774
Job Category MBA , Diploma , BPO , Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Haryana, Himachal Pradesh, Jammu & Kashmir, Punjab, Chandigarh
Country India
About Company
Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to various industry verticals and horizontals. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.
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