Customer Service Associate Jobs in Chennai - Tech Mahindra
Customer Service Associate
Tech Mahindra
150000 - 220000 Monthly
LLM, B.Arch, Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Any Post Graduate, Any Graduate, Other Graduate, Other Post Graduate
Expired
Posted: 21 Jul 21
Job Description
Job Description (Work From Office):
Job Roles & Responsibilities:
- Answer calls/chat/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
- Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
- Process orders, forms, and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Skills Required:
- Basic computer knowledge.
- Good communication skills.
- Active listening ability along with active problem-solving skills.
- Fresher and Experienced both can apply.
Job Location: Chandigarh
Qualification Required: Under Graduate (+2/Diploma) / Any Graduate / Any Post Graduate
Salary Offered: 1.50 (Fresher) 2.20 (Exp) LPA
Job Role: Customer Service Associate
Job Particulars
Education LLM, B.Arch, Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, Any Post Graduate, Any Graduate, Other Graduate, Other Post Graduate
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1263344
Job Category MBA , Diploma , Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Tech Mahindra is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
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