Customer Service Associate Jobs in Gurgaon,Noida,Delhi - SOLID SOLUTIONS
Customer Service Associate
SOLID SOLUTIONS
Expired
Posted: 19 Nov 20
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education 10th Pass (SSC), 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1044130
Job Category Tech Support
Locality Address Bhikaji Cama Place , Chanakyapuri , Chittaranjan Park , Dilshad Garden , Greater Kailash (GK)
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
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