ad

Customer Service Associate Jobs in Jaipur - Amazon

Last Date 10 Feb 2021
This Job is Expired

Amazon - Job Details

Date of posting: 10 Dec 20
Job Description

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

Basic Qualifications

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Preferred Qualifications

Communication Skills

Excellent communications skills (Written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills-- ability to clearly understand and state the issues customers present
Ability to concentrate – follow customer issue without distraction to resolution
Good composition skills-- ability to compose a grammatically correct, concise, and accurate written response
Work successfully in a team environment as well as independently

Computer knowledge/ Skills

Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrable understanding of the Internet, Amazon.com website, and competitor websites
Demonstrates an ability to successfully navigate websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Ability to successfully adapt to changes in their environment

Customer Focus
Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrable interpersonal skills with a diverse customer base
Demonstrable conflict resolution, negotiating, and de-escalation skills
Demonstrate ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including daily schedule as assigned
Flexible with working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills
Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
Ability to approach problems logically & rationally
Action oriented and self disciplined
Organized and detail oriented
Ability to quickly & effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service

Job Description :An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver

Experience: 0.00-50.00 Years

Job Summary

Job Type : 0
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About Amazon

Amazon
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Customer Service
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Customer Service
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Customer Service
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Customer Service
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

Amazon recruiting Customer Service Associate Experienced(0 to 3 yrs) candidates candidates nearby Jaipur.Amazon vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
Amazon Company recruits a lot of Experienced(0 to 3 yrs) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Jaipur can apply for Customer Service Associate position in Amazon. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Amazon recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Amazon and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Amazon and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Amazon and near your city and get a secured career.