Customer Service Associate Jobs in Ludhiana - Keva Industries
Customer Service Associate
Job Description
Responsibilities –
- Contact potential or existing customers to inform them about a product or service using scripts.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Keep records of calls and sales and note useful information.
Job Particulars
About Company
Keva Industries an ISO 9001-2015 Certified Company is positioned as one of the most trusted brand name & a conglomerate in Healthcare sector in India with a dominant network footprint contouring as one of the emerging Natural Healthcare company even since its inception backed by a strong track record of innovation.
It has been conferred numerous nationally & internationally acclaimed certificates, approvals & awards.
Keva Industries is always in the lookout for the betterment of the community & extending its maximum support towards the improvement of the society through its large & organized infrastructure, excellent marketing & distribution model.