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Customer Service Associate Jobs in Ludhiana - Reputed HR Consultants

Customer Service Associate
Reputed HR Consultants
Ludhiana(Ludhiana-Others)
Any Graduate
0 to 1 yrs
10000 - 12000 Monthly
Reputed HR Consultants
Last Date 26 Mar 2021
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Reputed HR Consultants - Job Details

Date of posting: 25 Jan 21

JOB PROFILE- “CUSTOMER SERVICE ASSOCIATE”

QUALIFICATION- ANY GRADUATE

MALE & FEMALE BOTH ARE REQUIRED.

EXPERIENCE- 0-1 YEAR

SKILLS- COMMUNICATION & INTERPERSONAL SKILLS

SALARY- Rs.10,000-12,000 + OVERTIME

LOCATION- LUDHIANA (PUNJAB)

 COMPANY DETAILS- PHARMACEUTICAL COMPANY DEALS IN AYURVEDA MEDICINES.

JOB RESPONSIBILITES-

 MAINTAINS CUSTOMER RELATIONSHIP BY RESPONDING TO INQUIRIES; DOCUMENTING ACTIONS.

 PREPARES FOR CUSTOMER INQUIRIES BY STUDYING PRODUCTS, SERVICES, AND CUSTOMER SERVICE PROCESSES.

 RESPONDS TO CUSTOMER INQUIRIES BY UNDERSTANDING INQUIRY; REVIEWING PREVIOUS INQUIRIES AND RESPONSES; GATHERING AND RESEARCHING INFORMATION; ASSEMBLING AND FORWARDING INFORMATION; VERIFYING CUSTOMER’S UNDERSTANDING OF INFORMATION AND ANSWER.

 RECORDS CUSTOMER INQUIRIES BY DOCUMENTING INQUIRY AND RESPONSE IN CUSTOMERS’ ACCOUNTS.

 IMPROVES QUALITY SERVICE BY RECOMMENDING IMPROVED PROCESSES; IDENTIFYING NEW PRODUCT AND SERVICE APPLICATIONS.

 UPDATES JOB KNOWLEDGE BY PARTICIPATING IN EDUCATIONAL OPPORTUNITIES.

 ACCOMPLISHES CUSTOMER SERVICE AND ORGANIZATION MISSION BY COMPLETING RELATED RESULTS AS NEEDED.


Benefits

A. Good working Environment

B. Great Career Growth

C. Free Recruitment, No Service Charge

D. Good HR Policies

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers and Experienced (0 to 1 yrs )

About Reputed HR Consultants

Repute Ayurvedic Products Manufacturing Company
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Reputed HR Consultants recruiting Customer Service Associate Experienced(0 to 1 yrs) candidates candidates nearby Ludhiana(Ludhiana-Others).Reputed HR Consultants vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
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