Customer Service Associate Jobs in Mumbai - LMSPL GROUP
Customer Service Associate
LMSPL GROUP
1 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 29 Mar 22
Job Description
You will be responsible for :
- Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
- Working closely with internal stakeholders to solve client issues.
- Performing root cause analysis of issues and non-compliance of service levels and work with various stakeholders to identify and implement opportunities for improvement.
- Developing account plans to enhance service delivery.
- You have at least 1 year experience including solid experience in a similar role within Financial Services.
- You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You are a strong team player who can manage multiple stakeholders
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1459193
Job Category Diploma , Tech Support
Locality Address Khar
State Maharashtra
Country India
About Company
LMSPL GROUP
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