Customer Service Associate Jobs in Mumbai,Navi Mumbai - Tech Mahindra

FEATURED JOB

Customer Service Associate

Tech Mahindra

0 to 2 Years

17000 - 22500 Monthly

Expired

Posted: 29 Jan 20

Job Description

Job Designation: Customer Service Associate

Tech Mahindra Ltd. is hiring for Associate Customer Support

Job Roles & Responsibilities:

Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation
Taking inbound calls.
Giving resolutions to the customers.
Being the voice of the Client.

Eligibility & Qualification

Minimum HSC Pass / HSC Fresher OR Graduate Fresher
B.Com/ BBI / BAF or B.Sc (IT or Computer Science)
Good Communication Skills in English.
24 *7 Rotational Shifts/ Rotational Night Shifts for Males and Females both.
CTC – Upto 22.5 K / Month
5 days working and rotational work off (Any 2 day)

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, 12th Pass (HSE), Vocational Training, Other Post Graduate

Who can apply Freshers and Experienced (0 to 2 Years )

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id785598

Job Category MBA , Diploma , Walkin , BSc/BCA/BBM , 1 to 3 Yr Exp , Tech Support

Locality Address

State Maharashtra

Country India

About Company

Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to various industry verticals and horizontals. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.

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