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Customer Service Associate Jobs in Mumbai,Navi Mumbai - Tech Mahindra

Customer Service AssociateWalkin
Tech Mahindra
2015 - 2019
0 to 2 yrs
17000 - 22500 Monthly
Customer Service Associate Jobs in Mumbai,Navi Mumbai - Tech Mahindra
Last Date 29 Feb 2020
This Job is Expired

Tech Mahindra - Job Details

Date of posting: 29 Jan 20

Job Designation: Customer Service Associate 

Tech Mahindra Ltd. is hiring for Associate Customer Support

Job Roles & Responsibilities:

  • Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
  • Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation
  • Taking inbound calls.
  • Giving resolutions to the customers.
  • Being the voice of the Client.
Eligibility & Qualification

  • Minimum HSC Pass / HSC Fresher OR Graduate Fresher
  • B.Com/ BBI / BAF or B.Sc (IT or Computer Science)
  • Good Communication Skills in English.
  • 24 *7 Rotational Shifts/ Rotational Night Shifts for Males and Females both.
  • CTC – Upto 22.5 K / Month
  • 5 days working and rotational work off (Any 2 day)


Job Summary

Job Type : Full Time
Job Category : MBA,Diploma,Walkin,BSc/BCA/BBM,1 to 3 Yr Exp,Tech Support
Hiring Process : Walk - In, Face to Face Interview
Who can apply : Freshers and Experienced (0 to 2 yrs )

About Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to various industry verticals and horizontals. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.
This Job is Expired
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Tech Mahindra recruiting Customer Service Associate Experienced(0 to 2 yrs) candidates candidates nearby Mumbai, Navi Mumbai.Tech Mahindra vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
Tech Mahindra Company recruits a lot of Experienced(0 to 2 yrs) candidates candidates every year based on the skills . The candidates with 12th Pass (HSE), Certificate Course (ITI), Vocational Training, Diploma, Other Post Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai, Navi Mumbai can apply for Customer Service Associate position in Tech Mahindra. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Tech Mahindra recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Tech Mahindra and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Tech Mahindra and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Tech Mahindra and near your city and get a secured career.