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Customer Service Associate Jobs in Mumbai,Pune - One Stop Retail Pvt.

Customer Service Associate
One Stop Retail Pvt.
Mumbai(Ghatkopar West , Kurla , Malad West , Seawoods , Thane), Pune
Any Graduate
9700 - 15000 Per Month
Customer Service Associate Jobs in Mumbai,Pune - One Stop Retail Pvt.
Last Date 13 Apr 2020
This Job is Expired

One Stop Retail Pvt. - Job Details

Date of posting: 13 Feb 20

Role & Objective

The Customer Service Associate (CSA) works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including Product Packaging, Labeling, customer service, general housekeeping and other related functions. 

Duties and Responsibilities

·         Stock shelves with products and supplies to ensure in-stock conditions at all times including all kitchen appliances, cleaning products etc.

·         Response to customer inquiries by understanding enquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information to the manager.

·         Collaborate with the immediate team, other customer service teams, sales team, and other company departments to ensure overall customer and product satisfaction

·         Meet or exceed call quotas and sales assist quotas, both personally and as a team unit.

·         Answer incoming calls and emails in an efficient manner and Provide accurate answers and solutions to customer queries.

·         Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents

·         Provide necessary information about products and service

·         Understand customer requirements so as to provide appropriate clarifications and solutions and Route and direct customer requests to appropriate personnel.

·         Provide administrative support and assistance

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About One Stop Retail Pvt.

One Stop Retail Private Limited

Onestop-Your Home Store spread across 10 locations in greater Mumbai is an organized retail chain that merchandises in products which gratify the consumers' home and kitchen aspirations. 
With more than 20,000 products under 500 brands

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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One Stop Retail Pvt. recruiting Customer Service Associate candidates nearby Mumbai(Ghatkopar West , Kurla , Malad West , Seawoods , Thane), Pune.One Stop Retail Pvt. vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
One Stop Retail Pvt. Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mumbai(Ghatkopar West , Kurla , Malad West , Seawoods , Thane), Pune can apply for Customer Service Associate position in One Stop Retail Pvt.. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the One Stop Retail Pvt. recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of One Stop Retail Pvt. and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of One Stop Retail Pvt. and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in One Stop Retail Pvt. and near your city and get a secured career.