Customer Service Associate Job in Synapse-Search Partners at Mumbai

We are currently seeking a motivated Customer Service Representative to join our ever-growing team of professionals. (WORK FROM HOME)

1. Manage large amounts of outbound calls for International clients.

2. Identify prospective customers for legal accounts.

3. Identify and assess customer's needs to achieve satisfaction.

4. Keep records of customer interactions, follow a communication procedure, guidelines and policies.

5. Take the extra mile to engage customers.

6. Build a sustainable relationship and trust with customers through open and interactive communication.

7. Provide and manage reports or data.