Customer Service Associate Job in Tech Mahindra at Chandivali, Mumbai

Customer Service Associate

Job Role:

Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Documents transactions by completing forms and record logs

Good command over spoken language, good writing skills, pleasing personality, rapport building ability, problem-solving abilities, great service attitude, analytical bend of mind, tenacity to handle end-to-end solutions.

Required Skills:-

Basic computer knowledge

Excellent and good communication skills

Qualification: - Any Graduate/Post-Graduate Fresher                        

Under Graduate with minimum 6 months experience.

Age Limit: 18 to 35 Years

Shift Timing: - Male- 24*7 shift (Any 9 hours)

Female - Morning 6.00 to 8.00 pm (Any 9 hours)

Salary:- Monthly in Hand Minimum 12.5k to 17k

Mandatory language - English, Hindi & Marathi

Other languages requirement – Punjabi, Gujrati, Bengali, Tamil, Telugu, Kannada, Malayalam

Interview Process: - Telephonic and F2F