Customer Service Associate Jobs in Pune - AMAZON DEVELOPMENT CENTRE INDIA
Customer Service Associate
Job Description
Warm Greetings from Amazon….!!
Work for the largest e-commerce company as a Customer Service Associate. Amazon
CS is hiring in Pune and we are looking for aspirants who want to build their
career while working for the global leader.
Job Description: Customer Service voice & non-voice (Work from
Office & Work from Home)
Profiles we are hiring for and their Compensation Range -:
Digital Devices- (International Voice): INR 2,82,516/- to INR
3,29,930/- LPA + other allowances
Digital Devices - Chat (Non-Voice): INR 2,26,013/- to INR 2,63,944/- +
other allowances
Virtual Technical Support- (Work from home): INR 2,70,596/- to INR
3,16,008/- LPA + other allowances
Customer Service Associate- (Chat Profile): INR 2,09,869/- LPA +
other allowances
Virtual Customer Service- Chat (Work from home): INR 2.01.013/-
LPA + other allowances
Additional Perks & Benefits:
-Transport Allowance (Optional) INR 4000 i.e. 48,000/- PA
-Internet Reimbursement up to INR 1250/- Per month (Applicable only for work
from home profile)
-Zeta Meal Card INR 1100 Per month i.e. 13,200/- PA
-Night Shift Allowance INR 115/shift
-Overtime Allowance as per company policy
-Five days working
-Rotational Shifts
-Each employee and their dependents (Spouse and 2 Children) are covered up to
Rs.500,000 under the floater benefit scheme
Eligibility Criteria
-Minimum qualification required is 10+2
-Excellent written and Verbal communication, comprehension and problem solving
skills.
-Willing to work in a 24x7 environment.
Job Particulars
About Company
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Meal Vouchers, Night Shift allowance, Over timeIndustry: BPO / Call Centre / ITESFunctional Area: ITES, BPO, KPO, LPO, Customer Service, OperationsRole Category: VoiceRole: Associate/Senior Associate -(NonTechnical)Employment Type: Permanent Job, Full TimeKeyskills:customer serviceCustomer SupportCustomer CareVoice ProcessChat ProcessInternationalwork from homeCall CenterNight ShiftInboundOutboundEmail ProcessFresherDomesticHelpdeskGuest RelationsITESCSECSACompany ProfileAmazon Development Centre (India) Pvt. Ltd.Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
