Customer Service Associate Jobs in Pune - Tech Mahindra
FEATURED JOBCustomer Service Associate
Tech Mahindra
1 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 09 Jun 20
Job Description
Tech Mahindra BPS - Pune is hiring for Premium Telecom Domain for Backend/Email Process
Designation : Customer Service Associate
Qualification Required : Graduate
Experience Required : 1 Year BPO Exp
Salary : Best in industry with 10K Bonus
Skills Required : Good Communication skills and basic computer knowledge
Job Roles & Responsibilities :
1) Emails process, professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.
Telephonic Interviews & Immediate Joining @ Tech Mahindra Ltd
Contact Person : Ruchi Upadhyay
Email : (interested candidates can send their resume)
Designation : Customer Service Associate
Qualification Required : Graduate
Experience Required : 1 Year BPO Exp
Salary : Best in industry with 10K Bonus
Skills Required : Good Communication skills and basic computer knowledge
Job Roles & Responsibilities :
1) Emails process, professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken.
3) Process orders, forms and applications.
4) Follow up to ensure that appropriate actions were taken on customers' requests.
5) Refer unresolved customer grievances or special requests to designated departments for further investigation.
Telephonic Interviews & Immediate Joining @ Tech Mahindra Ltd
Contact Person : Ruchi Upadhyay
Email : (interested candidates can send their resume)
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Experienced (1 Years)
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id940913
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address Viman Nagar
State Maharashtra
Country India
About Company
Tech Mahindra
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