Customer Service Associate Job in Ziphertech at Malad East, Malad West, Powai, Mumbai

No. Of Post: 50 Openings

Age: Above 18 yrs

Communication: Good English skills - Ability to Speak, Read & Write

Job Description:

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Requirements: BCOM, BBA, BMS, BFS, MCOM Freshers Jobs for Banking Process- Walkin Interview, 12th pass and HSC also may apply