Customer Service Associate Jobs Opening in CareerGo Staffing Solutions at Central Avenue, Nagpur

Customer Service Associate

CareerGo Staffing Solutions

0 Years

20000 - 23000 Monthly

Expired

Posted: 05 May 23

Job Description

Customer Service Associate

Process: Sales process
Exp: Exp in Telesales is Mandatory for any BPO
Requirement: Excellent English Communication is Must
No Of vacancy - 10
Gender Preference: Male Female Both
Shift : Rotational Shift (9am to 9pm)
Salary Bracket : Till 23K Gross ( With added incentives)

Responsibilities:

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 23000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Nagpur.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 10 job openings for Customer Service Associate in our Organisation.