Customer Service Associate Jobs Opening in DBS MInteck pvt ltd at Baner, Pune
Customer Service Associate
DBS MInteck pvt ltd
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Posted: 10 May 23
Job Description
We are seeking a highly motivated and customer - oriented individual to join our team as a customer service associate . As a customer service associate , you will be responsible for providing providing exceptional customer service to our client through phone , email and chat support.
Technical Skills
Basic knowledge of Excel
More information about this Customer Service Associate Job
Please go through the below FAQs to get all answers related to the given Customer Service Associate job
Technical Skills
Basic knowledge of Excel
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Service Associate Job
Please go through the below FAQs to get all answers related to the given Customer Service Associate job
- What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 9000 and 11000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1774502
Job Category Tech Support
Locality Address Baner
State Maharashtra
Country India
About Company
DBS MINTEK PVT LTD is an international call centre based in Mumbai and Pune, India. We provide customer support and sales services to clients from all over the world. Our team of skilled professionals are available 24/7
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