Customer Service Associate Jobs Opening in GT Info Solutions Pvt. Ltd. at MP Nagar, Bhopal
Job Description
- Designation: Customer Service Associate
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skills.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
- Salary Range: Rs.12000-18000
- Number of Vacancies: 25
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1484169
Job Category BSc/BCA/BBM , Tech Support
Locality Address MP Nagar
State Madhya Pradesh
Country India
About Company
GT Info Solutions Pvt. Ltd.
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