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Customer Service Associate Jobs Opening in Magnum group at Habib Ganj, Indrapuri, Jahangirabad, Bhopal

Customer Service Associate

Magnum group

Posted: 21 Jan 23

Job Description

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies 
  • Assisting customers with emergency problems or unexpected situations
  • Providing solutions for customer problems
  • Ensuring customer issues are resolved in a timely manner
  • Developing and maintaining customer relationships
  • Maintaining records of customer interactions
  • Providing overall great customer experience

  • More information about this Customer Service Associate Job

    Please go through the below FAQs to get all answers related to the given Customer Service Associate job

    1. What are the job requirements to apply for this Customer Service Associate job position?
      • Ans: A candidate must have a minimum of fresher as an Customer Service Associate

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW

    3. What are the salary requirements for this job?
      • Ans: The salary range is between 7000 and 15000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Bhopal.

    4. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    5. This Customer Service Associate is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    6. How many job vacancies are opening for the Customer Service Associate position?
      • Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.

    Job Particulars

    Who can apply Freshers
    Hiring Process Walk - In, Face to Face Interview
    Employment TypeFull Time
    Job Id1675191
    Locality Address Habib Ganj, Indrapuri, Jahangirabad, Lakherapura, MP Nagar
    Country India

    About Company

    Magnum group
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