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Customer Service Associate Jobs Opening in Mehrwert infotech pvt ltd at Ghansoli, Mumbai, Navi Mumbai

Customer Service Associate

Mehrwert infotech pvt ltd
experience-icon 0 Years
salary-icon 10000 - 30000 Monthly
Apply Now

Posted: 25 May 24

Job Description

Process : SHIELD (Retentions)
Shift Window : 24/7
Working Days : 5
Week Offs : Any two (Rotational week offs)
Location - Ghansoli
Graduate/Undergraduate with minimum 6months Inbound Voice 
Experience Mandatory
Voice Selects Only(Excellent Communication)
Salary upto 30K Inhand depending on the last drawn package + Incentives 
Round of Interviews :HROps

Responsibilities:
Attending training sessions to grow knowledge of products and to develop customer service skills.
Resolving phone, walk-in, mail, fax, and email customer inquiries.
Processing and logging incoming calls into the CRM system.
Identifying customer needs.
Forwarding and escalating inquiries to relevant individuals and departments.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Providing outstanding customer service.
Updating customer information as required.
Maintaining confidentiality of information.
Performing other duties as the need arises.

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

  1. What are the job requirements to apply for this Customer Service Associate job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Service Associate

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 10000 and 30000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Mumbai, Navi Mumbai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Service Associate is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Service Associate position?
    • Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.

Job Particulars

Education B.Com
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2444231
Locality Address Ghansoli
Country India

About Company

Mehrwert infotech pvt ltd
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