Customer Service Associate Jobs Opening in Mihir Infinite Services Private Limited at Thane, Mumbai, Navi Mumbai, Thane
Customer Service Associate
Mihir Infinite Services Private Limited
0 to 2 Years 
15000 - 33000 Monthly 
B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate 
Mumbai, Navi Mumbai, Thane Please Wait... ![animated wait]()
Posted: 09 Jul 26
Job Description
Role Synopsis
The Customer Service Executive will serve as the primary point of contact for customers,
addressing inquiries, resolving concerns, and ensuring a high standard of service delivery.
The role requires strong communication skills and a customer-focused approach to enhance
overall customer satisfaction.
Role Responsibilities - Handling inbound calls and respond to mails - Resolve customer queries efficiently - Maintain records of interactions - Ensure high Customer satisfaction (CSAT) scores - Provide excellent customer service
Desired Candidate Profile - Strong understanding of service delivery - Good problem-solving skills with the ability to resolve customer queries efficiently - Ability to meet call centre metrics such as quality, productivity, and turnaround time - Willingness to work in rotational shifts (day shifts only)- Strong English communication skills with the ability to interact effectively with customers. - Willingness to learn and adapt in a fast-paced environment
Experience & Educational Background - Experience in International call centre is an added advantage - Experience in voice, chat, or email support is preferred - Minimum qualification: HSC (Higher Secondary Certificate) or Graduate in any discipline
Benefits - Health Insurance - 5-Day Work Week (Not fixed Saturday - Sunday)
More information about this Customer Service Associate Job
Please go through the below FAQs to get all answers related to the given Customer Service Associate job
Role Responsibilities - Handling inbound calls and respond to mails - Resolve customer queries efficiently - Maintain records of interactions - Ensure high Customer satisfaction (CSAT) scores - Provide excellent customer service
Desired Candidate Profile - Strong understanding of service delivery - Good problem-solving skills with the ability to resolve customer queries efficiently - Ability to meet call centre metrics such as quality, productivity, and turnaround time - Willingness to work in rotational shifts (day shifts only)- Strong English communication skills with the ability to interact effectively with customers. - Willingness to learn and adapt in a fast-paced environment
Experience & Educational Background - Experience in International call centre is an added advantage - Experience in voice, chat, or email support is preferred - Minimum qualification: HSC (Higher Secondary Certificate) or Graduate in any discipline
Benefits - Health Insurance - 5-Day Work Week (Not fixed Saturday - Sunday)
More information about this Customer Service Associate Job
Please go through the below FAQs to get all answers related to the given Customer Service Associate job
- What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Service Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.
Job Particulars
Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2921771
Job Category MBA , BSc/BCA/BBM , Tech Support
Locality Address Thane
State Maharashtra
Country India
About Company
Malhir is a customer operations and verification services organization supporting enterprise
clients across multiple industries. With more than three decades of operating experience,
the company focuses on structured service delivery, strong operational governance, and
building scalable teams that support long-term client relationships.
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