Customer Service Associate Jobs Opening in Place Assured at Wardha Road, Nagpur

Duties and responsibilities:

• Listening to customers’ concerns and handling complaints and returns
• Giving detailed explanations of services or products
• Working with a sales team to create better methods to address customer complaints
• Reviewing customer accounts and transactions while resolving issues
• Communicating with customers in-person, through email or chat, over the phone or on social media
• Receiving orders, calculating charges and processing payments
• Monitoring customer satisfaction levels
• Referring customers to superiors when necessary.
• Contacting customers to give them accurate feedback on the progress of their inquiries.
  
• Providing outstanding customer service.
  
• Updating customer information as required.
  
• Maintaining confidentiality of information.
  
• Performing other duties as the need arises.
  

1. What are the job requirements to apply for this Customer Service Associate job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Service Associate


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Nagpur.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Service Associate is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Service Associate position?
   
   • Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.