Customer Service Associate Jobs Opening in Skyview India at Esplanade, Kolkata

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Customer Service Associate

Skyview India

0 Years

18000 - 22000 Monthly

Expired

Posted: 20 May 24

Job Description

As a Customer Service Associate, you will be the first point of contact for customers, providing exceptional service and support. Your responsibilities include:

Assisting customers with inquiries, product information, and resolving issues via phone, email, or in-person.
Processing orders, returns, and exchanges efficiently.
Maintaining accurate records of customer interactions and transactions.
Handling complaints and providing appropriate solutions to ensure customer satisfaction.
Collaborating with team members to improve customer service processes and outcomes.
Contacting customers to give them accurate feedback on the progress of their inquiries.
Forwarding and escalating inquiries to relevant individuals and departments.
Providing outstanding customer service.
Maintaining confidentiality of information.

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, 12th Pass (HSE), 10th Pass (SSC)
What are the salary requirements for this job?
- Ans: The salary range is between 18000 and 22000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Kolkata.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.