Customer Service Associate Jobs Opening in Tata Croma at tripunithura, Kochi

Customer Service Associate

Tata Croma

0 Years

12000 - 18000 Monthly

Expired

Posted: 16 Jun 23

Job Description

Job Vacancy @ Thripunithura, Kochi Hiring for *Electronics & Consumer Durables Showroom*
Dynamic &Passionate Freshers & Experienced can apply
*Locations at Thripunithura, Kochi
Job Position : Customer Service Associate - CSA
Qualification : 12th pass & Above
Salary :*12000 - 18000*+ *Store Incentives*
Age Limit : Upto 30 Years

*Free recruitment services for job seekers*

Responsibilities:

Attending training sessions to grow knowledge of products and to develop customer service skills.

Resolving phone, walk-in, mail, fax, and email customer inquiries.

Processing and logging incoming calls into the CRM system.

Identifying customer needs.

Forwarding and escalating inquiries to relevant individuals and departments.

Contacting customers to give them accurate feedback on the progress of their inquiries.

Providing outstanding customer service.

Updating customer information as required.

Maintaining confidentiality of information.

Performing other duties as the need arises.

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service Associate

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Customer Service Associate is a Full Time in Kochi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.

Job Particulars

Role customer service tech support

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1825409

Job Category Tech Support

Locality Address tripunithura

State Kerala

Country India

About Company

LARN LEARNING SOLUTIONS was established in 2019 by Ms. Shilpa Saboo, a trainer and recruitment professional with over 6 years of experience in her field. A computer science graduate with a post-graduate degree in English, she recognized that there was a pressing need to impart essential professional skills to prospective candidates seeking jobs in reputed corporate organizations. After working in various institutes in Calicut city, she realized that most candidates were being exploited by most recruitment firms who charged them hefty fees but did not provide the requisite services to help them land their dream jobs. Shilpa was keen to provide the appropriate guidance to youth rather than merely match their existing skills to available jobs.

Customer Service Associate Jobs Opening in Tata Croma at tripunithura, Kochi