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Customer Service Associate Jobs Opening in The Gamification Company at Baner, Pune

Customer Service Associate

The Gamification Company
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon B.Com, BA(English), BBA/BBM, BCA, Other Graduate(Other Graduate)
location-icon Pune(Baner )
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Posted: 16 Sep 22

Job Description

Customer Service Associate
The candidate will be responsible for the implementation of Gamification lead projects by creating effective employee communication and engagement activities. 

Responsibilities: 

1. Communication & Engagement: 
a. Create compelling communication for projects. 
b. Prepare strategic communication and engagement plan for projects. 
c. Execute the plan within the expected time frame. 
d. Work with the marketing team to generate creatives. 
e. Measure and present results of engagement communication efforts. 
f. Set timing of the release of communication to coordinate with engagement initiatives. 

2. Gamification set-up: 
a. Before project roll out in coordination with the implementation team 

3. Reporting 
a. Project impact and performance reporting 

4. Employee Engagement
a. Creation of employee engagement strategy and implementation plan (Digital & Physical) 
b. Sending emailers to create employee engagement as required. 
c. Coordination with the team for running floor activities as part of employee engagement. 

5. Project management: 
a. Account Management 
b. End-to-end project management with the execution team 

Key Knowledge and Skills required: 

• Ability to work collaboratively. 
• Team management skills 
• Good project and time management skills 
• MS Office proficiency 
• Excellent written and verbal English communication skills 
• Photoshop / Canva or any relevant too

More information about this Customer Service Associate Job

Please go through the below FAQs to get all answers related to the given Customer Service Associate job

  1. What are the job requirements to apply for this Customer Service Associate job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Service Associate

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, Other Graduate

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Service Associate is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Service Associate position?
    • Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.

Job Particulars

Education B.Com, BA(English), BBA/BBM, BCA, Other Graduate(Other Graduate)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time

About Company

TGC Technologies Pvt. Ltd. (The Gamification Company) is a Separate Business entity of Paathshala Learning Solutions. At The Gamification Company, our aim is to provide both, technology-led as well as innovative physical gamified solutions that help transform business outcomes and make everyday fun for people across all age spectrums. Inspired by 'Octalysis' and the neuroscience of play, we bring human-focused design into the core of all our solutions.
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