Customer Service Associate Jobs Opening in Vani Vrtti at Bannerghatta Road, Bangalore-Others, Bangalore
Job Description
Key Responsibilities
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Serve as the first point of contact for customers via phone, email, chat, and in-person visits.
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Provide detailed product information, including fabrics, weaving techniques, care instructions, and styling advice.
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Manage online orders, appointments, and follow-ups to ensure timely delivery and customer satisfaction.
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Assist customers in selecting products that align with their preferences and occasions.
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Handle customer queries, complaints, and feedback professionally, ensuring a positive brand experience.
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Maintain records of customer interactions, preferences, and purchase history for personalized service.
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Collaborate with the marketing and sales team to enhance customer engagement and loyalty programs.
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Stay updated on new collections, product launches, and brand stories to share effectively with clients.
Skills & Competencies Required
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Excellent communication and interpersonal skills.
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Passion for handloom, textiles, and traditional craftsmanship.
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Ability to provide high-touch, personalized customer service.
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Basic digital literacy for managing online store queries, emails, and appointments.
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Attention to detail and a professional, polished demeanor.
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Strong problem-solving skills with a proactive approach to customer needs.
More information about this Customer Service Associate Job
Please go through the below FAQs to get all answers related to the given Customer Service Associate job
- What are the job requirements to apply for this Customer Service Associate job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Service Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service Associate position?
- Ans: There are immediate 1 job openings for Customer Service Associate in our Organisation.
Job Particulars
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2752913
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Bannerghatta Road , Bangalore-Others
State Karnataka
Country India
About Company
We are a handloom-focused saree brand with an online store and a by-appointment studio in Bangalore. We cater to a premium clientele who value craftsmanship, heritage textiles, and a refined shopping experience
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