Customer Service Associate Jobs Opening in Xperience Services at Whitefield, Bangalore

Customer Service Associate
Xperience Services
Xperience Services
Last Date 07 Jun 2022
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Xperience Services - Job Details

Date of posting: 08 Apr 22
Designation: Customer Service Associate

1. Taking/Handling Inbound Customer calls, Outbound calls, Emails 
2. Listening to and understanding the customer’s requirements 
3. Provide product/service details & benefits to Customers 
4. Providing end to end solutions to the customer
5. Asking the correct questions – probing and prompting the customer wherever required 
6. Timely and accurately capturing of all the information given by the customer
7. Timely follow up as per Escalation matrix till closure 
8. Staying current with knowledge of products/ processes & services 
9. Ensure full adherence to all the quality parameters and SOP 
10. Cooperate with other Team members, SMEs and Team Leaders. 
11. Ensure 100% adherence to schedule
12. Escalating the call to the team leader/manager, wherever desirable
13. Handling irate/demanding customers where necessary, in a tactical manner

Candidates must be a graduate.

Candidates may have one or multiple South Indian languages along with English.

Candidates must be less than 30 years.

Pay Scale:

No.of Posts: 30

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers
State : Karnataka
Country : India

About Xperience Services

Xperience Services

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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
Customer Service Associate
Any Graduate
Customer Service Associate
Any Graduate
Customer Support/ Technical Support
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Customer Support-Domestic Voice Process
Certificate Course (ITI), Diploma, B.Com, M.Com, MA...

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Xperience Services recruiting Customer Service Associate candidates nearby Bangalore(Whitefield ).Xperience Services vacancies for Customer Service Associate is recruited through Written-test, Face to Face Interview etc.
Xperience Services Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE), BBA/BBM, BSc, BCA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(Whitefield ) can apply for Customer Service Associate position in Xperience Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Xperience Services recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Xperience Services and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Xperience Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Xperience Services and near your city and get a secured career.