Customer Service/Customer Support Intern Jobs Opening in CSTech Infosolutions Private Limited at Bangalore
Job Description
About the internship
As a Customer Service/Customer Support intern at CSTech Infosolutions Private Limited, you will play a crucial role in enhancing customer satisfaction and fostering strong client relationships. Your proficiency in spoken and written English, along with Hindi, will enable you to provide excellent assistance to our diverse customer base. Utilizing your expertise in MS Excel and MS Office, you will offer prompt and accurate solutions to customer inquiries, ensuring a smooth customer experience.
Key Responsibilities:
1. Respond to customer inquiries promptly via email, chat, or phone, ensuring high-quality and professional assistance.
2. Provide product information and resolve customer complaints efficiently to ensure customer satisfaction.
3. Maintain accurate records of customer interactions and transactions using MS Excel, ensuring data integrity.
4. Collaborate with cross-functional teams to address customer concerns and escalate unresolved issues to the appropriate channels.
5. Assist in the development and implementation of customer service policies and procedures to enhance service quality.
6. Continuously update knowledge of company products and services to provide accurate information to customers.
7. Contribute to the overall growth and success of the organization by actively participating in team meetings and suggesting process improvements.
Join us to gain hands-on experience in customer service and support while working with a dynamic team dedicated to providing exceptional service. Apply your language proficiency, technical skills, and passion for customer satisfaction to make a lasting impact at CSTech Infosolutions.
Key Responsibilities:
1. Respond to customer inquiries promptly via email, chat, or phone, ensuring high-quality and professional assistance.
2. Provide product information and resolve customer complaints efficiently to ensure customer satisfaction.
3. Maintain accurate records of customer interactions and transactions using MS Excel, ensuring data integrity.
4. Collaborate with cross-functional teams to address customer concerns and escalate unresolved issues to the appropriate channels.
5. Assist in the development and implementation of customer service policies and procedures to enhance service quality.
6. Continuously update knowledge of company products and services to provide accurate information to customers.
7. Contribute to the overall growth and success of the organization by actively participating in team meetings and suggesting process improvements.
Join us to gain hands-on experience in customer service and support while working with a dynamic team dedicated to providing exceptional service. Apply your language proficiency, technical skills, and passion for customer satisfaction to make a lasting impact at CSTech Infosolutions.
Skill(s) required
Earn certifications in these skills
Learn MS-Excel
Learn Business Communication
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. are from or open to relocate to Bangalore, Mahadevapura and neighboring cities
3. have relevant skills and interests
Perks
Number of openings
2
Certificate: Will be provided at the end of the Internship
More information about this Customer Service/Customer Support intern Job
Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support intern job
- What are the job requirements to apply for this Customer Service/Customer Support intern job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support intern
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service/Customer Support intern is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service/Customer Support intern position?
- Ans: There are immediate 2 job openings for Customer Service/Customer Support intern in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id2184902
Job Category Internship , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
CSTech Infosolutions Private Limited
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