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Customer Service/Customer Support Jobs Opening in CSTech Infosolutions Private Limited at Bangalore

Customer Service/Customer Support

CSTech Infosolutions Private Limited
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon BA
Apply Now

Posted: 08 Nov 24

Job Description

  Key Responsibilities:


1. Respond to customer inquiries promptly via email, chat, or phone, ensuring high-quality and professional assistance.
2. Provide product information and resolve customer complaints efficiently to ensure customer satisfaction.
3. Maintain accurate records of customer interactions and transactions using MS Excel, ensuring data integrity.
4. Collaborate with cross-functional teams to address customer concerns and escalate unresolved issues to the appropriate channels.
5. Assist in the development and implementation of customer service policies and procedures to enhance service quality.
6. Continuously update knowledge of company products and services to provide accurate information to customers.
7. Contribute to the overall growth and success of the organization by actively participating in team meetings and suggesting process improvements.
 

Skill(s) required

  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Hindi Proficiency (Spoken)
  • MS-Excel
  • MS-Office
  •  

    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. have relevant skills and interests

    Perks

  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Number of openings

    2

     


    More information about this Customer Service/Customer Support Job

    Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job

    1. What are the job requirements to apply for this Customer Service/Customer Support job position?
      • Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: BA

    3. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    4. This Customer Service/Customer Support is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    5. How many job vacancies are opening for the Customer Service/Customer Support position?
      • Ans: There are immediate 2 job openings for Customer Service/Customer Support in our Organisation.

    Job Particulars

    Education BA
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id2184903
    Locality Address
    Country India

    About Company

    CSTech Infosolutions Private Limited
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