Customer Service/Customer Support Jobs Opening in Flo Mattress at Mumbai
Job Description
Selected intern's day-to-day responsibilities include:
1. Answering questions about products or the company
2. Asking questions to understand customer requirements and close sales
3. Entering and updating customer information in the database
4. Handling grievances to preserve the company's reputation
5. Keeping records of calls and sales and noting useful information
6. Interfacing with customers on a day-to-day basis
7. Handling emails and company social media accounts
8. Corresponding with customers over the phone/email/social media regarding updates about orders placed by them
9. Resolving customer queries based on the defined process and as per company policy
10. Ensuring superior customer satisfaction by ensuring flawless delivery of the product to customers
11. Assisting the customer to resolve any issues that they might have with the product delivered
1. Answering questions about products or the company
2. Asking questions to understand customer requirements and close sales
3. Entering and updating customer information in the database
4. Handling grievances to preserve the company's reputation
5. Keeping records of calls and sales and noting useful information
6. Interfacing with customers on a day-to-day basis
7. Handling emails and company social media accounts
8. Corresponding with customers over the phone/email/social media regarding updates about orders placed by them
9. Resolving customer queries based on the defined process and as per company policy
10. Ensuring superior customer satisfaction by ensuring flawless delivery of the product to customers
11. Assisting the customer to resolve any issues that they might have with the product delivered
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. have relevant skills and interests
Perks
Number of openings
10
More information about this Customer Service/Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job
- What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 10 job openings for Customer Service/Customer Support in our Organisation.
Job Particulars
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id2165259
Job Category Internship , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Flo Mattress
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