Customer Service/Customer Support Jobs Opening in JVS Group at Ahmedabad
Job Description
Key Responsibilities:
1. Respond to customer inquiries and provide accurate information about our products and services.
2. Assist customers in troubleshooting and resolving technical issues through phone, email, and live chat support.
3. Collaborate with cross-functional teams to address customer concerns and escalate complex issues as needed.
4. Maintain accurate and up-to-date customer records and documentation.
5. Proactively identify opportunities to improve customer satisfaction and retention.
6. Participate in training sessions to expand your knowledge of our products and services.
7. Continuously strive to meet and exceed performance targets, including response time and customer satisfaction metrics.
1. Respond to customer inquiries and provide accurate information about our products and services.
2. Assist customers in troubleshooting and resolving technical issues through phone, email, and live chat support.
3. Collaborate with cross-functional teams to address customer concerns and escalate complex issues as needed.
4. Maintain accurate and up-to-date customer records and documentation.
5. Proactively identify opportunities to improve customer satisfaction and retention.
6. Participate in training sessions to expand your knowledge of our products and services.
7. Continuously strive to meet and exceed performance targets, including response time and customer satisfaction metrics.
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2 have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks
Number of openings
1
Certificate: Will be provided at the end of the Internship
More information about this Customer Service/Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job
- What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 1 job openings for Customer Service/Customer Support in our Organisation.
Job Particulars
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id2158259
Job Category Internship , Tech Support
Locality Address
State Gujarat
Country India
About Company
JVS Group
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