Customer Service/Customer Support

Limeart

0 Years

Not disclosed

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Posted: 17 Sep 24

Job Description

Selected intern's day-to-day responsibilities include:

1. Provide exceptional customer support via phone, email, and chat, addressing inquiries, resolving issues, and offering solutions promptly and courteously
2. Maintain accurate and up-to-date customer records using MS Excel, ensuring relevant information is readily available for reference and analysis
3. Collaborate with cross-functional teams to identify and implement process improvements, enhancing the overall customer experience
4. Assist in managing customer accounts, processing orders, and coordinating product deliveries efficiently and accurately
5. Conduct customer surveys, analyze feedback, and recommend strategies to improve customer satisfaction and loyalty
6. Support the sales team by generating reports and assisting in lead qualification, contributing to the achievement of sales targets
7. Actively participate in training sessions and workshops to enhance your customer service skills, product knowledge, and proficiency in MS-Office applications

Skill(s) required

MS-Excel

MS-Office

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2 have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Number of openings

More information about this Customer Service/Customer Support Job

Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job

What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BSc
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 2 job openings for Customer Service/Customer Support in our Organisation.