Customer Service/Customer Support

Resume Excellence

0 Years

Not disclosed

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Posted: 25 Mar 24

Job Description

Selected intern's day-to-day responsibilities include:

1. Assist customers with inquiries and provide exceptional customer service via phone, email, and chat
2. Develop and maintain customer relationships to ensure customer satisfaction and retention
3. Utilize Advanced Excel skills to analyze and track customer data for reporting purposes
4. Collaborate with the team to identify opportunities for process improvement and efficiency
5. Support the sales team by providing product information and assistance with customer orders
6. Maintain accurate and detailed records of customer interactions in our CRM system
7. Contribute to special projects and initiatives as needed to support the overall success of the company

Skill(s) required

Advanced Excel

MS-Office

Who can apply

Only those candidates can apply who:

1. are available for the part time job/internship

2. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate

Letter of recommendation

Number of openings

More information about this Customer Service/Customer Support Job

Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job

What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 2 job openings for Customer Service/Customer Support in our Organisation.