Customer Service/Customer Support Jobs Opening in SKYLUME INNOVATIONS PRIVATE LIMITED at Bangalore
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Customer Service/Customer Support
Job Description
Selected intern's day-to-day responsibilities include:
1. Excellent communication skills: Clear and persuasive communication is essential for engaging potential customers over the phone
2. Active listening: Being able to listen attentively to customer concerns and needs is crucial for providing effective solutions
3. Sales skills: Understanding sales techniques and being able to pitch products or services effectively is essential for closing deals
4. Persistence: Rejection is common in telemarketing, so persistence and resilience are important qualities
5. Patience: Dealing with a variety of customers and their inquiries requires patience and the ability to remain calm under pressure
6. Time management: Effectively managing call times and following up with leads promptly is essential for productivity
7. Product knowledge: Understanding the products or services being offered and being able to answer customer questions is vital for credibility and success
8. Adaptability: Being able to adjust your approach based on different customer personalities and situations is important for building rapport and closing sales
9. Confidence: Confidence in yourself and the product or service you are offering helps to build trust with potential customers
10. Empathy: Understanding and empathizing with the needs and concerns of customers can help in building stronger relationships and increasing sales success
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. Excellent communication skills: Clear and persuasive communication is essential for engaging potential customers over the phone
2. Active listening: Being able to listen attentively to customer concerns and needs is crucial for providing effective solutions
3. Sales skills: Understanding sales techniques and being able to pitch products or services effectively is essential for closing deals
4. Persistence: Rejection is common in telemarketing, so persistence and resilience are important qualities
5. Patience: Dealing with a variety of customers and their inquiries requires patience and the ability to remain calm under pressure
6. Time management: Effectively managing call times and following up with leads in a timely manner is essential for productivity
7. Product knowledge: Understanding the products or services being offered and being able to answer customer questions is vital for credibility and success
8. Adaptability: Being able to adjust your approach based on different customer personalities and situations is important for building rapport and closing sales
9. Confidence: Confidence in yourself and the product or service you are offering helps to build trust with potential customers
10. Empathy: Understanding and empathizing with the needs and concerns of customers can help in building stronger relationships and increasing sales success
Number of openings
More information about this Customer Service/Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job
- What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 2 job openings for Customer Service/Customer Support in our Organisation.