Customer Service/Customer Support Jobs Opening in Soulflower at Mumbai
Job Description
Inbound Calls:
Answer incoming customer calls promptly and professionally.
Listen to customer inquiries, concerns, and issues attentively.
Provide accurate information, assistance, and resolutions to customers' questions and problems.
Document call details and follow-up actions accurately in the system.
Outbound Calls:
Make outbound calls to customers for follow-up, updates, and issue resolution.
Provide proactive support and gather feedback to enhance customer satisfaction.
Communicate relevant information and promotions effectively.
Email/Chat Support:
Respond to customer emails in a timely and courteous manner.
Address customer inquiries, complaints, and requests through written communication.
Ensure accurate and professional email responses.
Customer Satisfaction:
Strive to meet or exceed customer satisfaction and service quality standards.
Identify opportunities to improve the customer experience and recommend process enhancements.
Product Knowledge:
Stay up-to-date with product or service knowledge to address customer inquiries effectively.
Continuously update oneself with company policies, procedures, and promotions.
Problem Resolution:
Investigate and resolve customer complaints or issues with empathy and professionalism.
Escalate complex or unresolved issues to higher management when necessary.
Skill(s) required
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. have relevant skills and interests
Perks
Number of openings
1
More information about this Customer Service/Customer Support Job
Please go through the below FAQs to get all answers related to the given Customer Service/Customer Support job
- What are the job requirements to apply for this Customer Service/Customer Support job position?
- Ans: A candidate must have a minimum of fresher as an Customer Service/Customer Support
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Service/Customer Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Service/Customer Support position?
- Ans: There are immediate 1 job openings for Customer Service/Customer Support in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeInternship / Projects
Job Id2297417
Job Category Internship , BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Soulflower
Similar Jobs
Customer Service/Customer Support jobs in Flo Mattress at Mumbai
Flo Mattress
Mumbai
Freshers
Salary not disclosed
BA
Posted: 7 days ago
Applied
Apply Now
Customer Service/Customer Support jobs in Repro India Limited Bookscape at Mumbai
Repro India Limited Bookscape
Mumbai
Freshers
Salary not disclosed
BA
Posted: 19 days ago
Applied
Apply Now
Customer Service/Customer Support jobs in Top Logistics at Mumbai
Top Logistics
Mumbai
Freshers
Salary not disclosed
BA
Posted: 21 days ago
Applied
Apply Now
Customer Service/Customer Support jobs in Dolphin Ad World Private Limited at Mumbai
Dolphin Ad World Private Limited
Mumbai
Freshers
Salary not disclosed
BA, BBA/BBM
Posted: 25 days ago
Applied
Apply Now
Customer Service/Customer Support jobs in Divaaglam Private Limited at Mumbai
Divaaglam Private Limited
Mumbai
Freshers
Salary not disclosed
BA
Posted: 5 days ago
Applied
Apply Now
Customer Service/Customer Support jobs in Indian Gifts Portal at Mumbai
Indian Gifts Portal
Mumbai
Freshers
Salary not disclosed
BA, BBA/BBM
Posted: 28 days ago
Applied
Apply Now
Customer Service/Customer Support jobs in Pepper Money at Mumbai
Pepper Money
Mumbai
Freshers
Salary not disclosed
BA
Posted: 15 hours ago
Applied
Apply Now
Customer Support Executive jobs in Abroad Jobs at Delhi, Gurgaon, Mumbai
Abroad Jobs
Delhi, Gurgaon, Mumbai
0 to 3+ Years
Salary not disclosed
Diploma, BA, BE/B.Tech, BSc, 12th Pass (HSE)
Posted: 17 days ago
Applied
Apply Now
Desktop Support Engineer jobs in RSR Infotech at Mumbai
RSR Infotech
Mumbai
Freshers
Salary not disclosed
B.Com, BCA, BSc, CS
Posted: 26 days ago
Applied
Apply Now
Tech Support Executive jobs in MIKO at Mumbai
MIKO
Mumbai
0 to 3+ Years
Salary not disclosed
Diploma, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, CS, MS, MSc
Posted: 29 days ago
Applied
Apply Now
Desktop Support Engineer jobs in Client of Teamlease at Mumbai
Client of Teamlease
Mumbai
Freshers
Salary not disclosed
BCA, BE/B.Tech
Posted: 1 months ago
Applied
Apply Now
Customer Support Executive jobs in City Lifts Pvt Ltd at Mumbai
City Lifts Pvt Ltd
Mumbai
Freshers
Salary not disclosed
B.Com, BA, M.Com, 12th Pass (HSE)
Posted: 2 months ago
Applied
Apply Now
Desktop Support Engineer jobs in BetterEdge at Mumbai
BetterEdge
Mumbai
Freshers
Salary not disclosed
B.Com, BCA, BSc, CS
Posted: 13 days ago
Applied
Apply Now
Technical Support Associate jobs in TECHNESIUM SOLUTION PVT LTD at Mumbai
TECHNESIUM SOLUTION PVT LTD
Mumbai
1 to 2 Years
Salary not disclosed
B.Com, BE/B.Tech, BSc, 12th Pass (HSE)
Posted: 19 days ago
Applied
Apply Now
Desktop Support Engineer jobs in Client Of Freshersworld at Mumbai
Client Of Freshersworld
Mumbai
Freshers
Salary not disclosed
Diploma, BCA, BE/B.Tech
Posted: 1 months ago
Applied
Apply Now
Customer Support Executive jobs in Marinejob net at Mumbai
Marinejob net
Mumbai
Freshers
Salary not disclosed
BBA/BBM
Posted: 1 days ago
Applied
Apply Now
Client Servicing jobs in Aipex Worldwide OPC Private Limited at Mumbai
Aipex Worldwide OPC Private Limited
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Posted: 1 days ago
Applied
Apply Now
Customer Relationship Management jobs in Gloval International at Mumbai
Gloval International
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Posted: 5 days ago
Applied
Apply Now
Client Servicing jobs in Hogarth Worldwide at Mumbai
Hogarth Worldwide
Mumbai
Freshers
Salary not disclosed
BA, BBA/BBM
Posted: 8 days ago
Applied
Apply Now
Client Success And Growth jobs in Rusk Media at Mumbai
Rusk Media
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Posted: 22 days ago
Applied
Apply Now
Jobs By Location
Mumbai
Noida
Hyderabad
Kolkata
Ahmedabad
Gurgaon
Delhi
Pune
Bangalore
Chennai
Others also searched for
Job & career videos Subscribe